1. We do same day delivery for Metro Manila provided that we received the order BEFORE 10AM. Orders received after 10AM will be shipped the next day.
2. We can't do same-day delivery for provincial deliveries.
3. We only ship items from 11AM to 7PM. We don't deliver items earlier or later than that.
4. We cannot give you the exact time of delivery. If you want an order to be delivered at a specific time, please order at least 4 days in advance.
5. We charge $6 shipping regardless of location.
6. Item may vary especially if a certain item is unavailable. This may be because a certain flower or fruit is out of season, a chocolate is unavailable or a certain design or color is not available. Nevertheless, we'll inform you if a change is done. We strive to maintain the overall look, value and quality of the product.
7. Please provide the complete address. Incorrect addresses might cause a delay in delivery. Make it a habit to include the House#, street name, Barangay name and contact number of the recipient. Item will not be shipped if the address is not complete.
8. You may contact the following for updates:
USA No: 001-213-9841010
Call : +63-02-4132273
E-mail : email@example.com
Yahoo Messenger: regalomanila
Facebook Page: https://www.facebook.com/regalomanilamain
9. The vase or basket may not be included for provincial deliveries or it might be sent in a separate box leaving the flower assembly to the recipient.
10. For Hospital Deliveries: please make sure the recipient is still in the hospital before scheduling the delivery.
11. We don't have same-day deliveries for events like Valentines, Mother's Day, Father's Day and Christmas. If you want your order to arrive on the date, be sure to order at least 2 weeks in advance